Privacy Policy

Overview

This Privacy Policy explains how BizPilot collects, uses, stores, shares, retains, and deletes information when you use the BizPilot POS mobile app and related BizPilot services. BizPilot POS is published as BizPilot POS and uses the Android package com.bizpilot.pos.

BizPilot POS is designed for business operations. It is not intended for children, and we do not knowingly collect personal information from children.

Developer and Privacy Contact

BizPilot is the developer and service provider for BizPilot POS. For privacy questions, data access requests, correction requests, deletion requests, or complaints, contact us at [email protected] or use our support form.

Information We Collect

The information collected depends on the features your business enables and the information your users enter into BizPilot POS.

How We Use Information

• Provide POS, ordering, inventory, staff, reporting, customer, loyalty, and business-management features.
• Authenticate users, enforce roles and permissions, protect accounts, and prevent unauthorized access.
• Sync offline changes between the device and BizPilot backend services.
• Generate receipts, reports, operational summaries, audit trails, and business records requested by your business.
• Provide support, troubleshoot issues, improve reliability, and maintain service security.
• Comply with legal, tax, accounting, fraud-prevention, and regulatory obligations.

We do not sell personal or sensitive user data.

Sharing and Service Providers

We share information only as needed to provide BizPilot POS, operate the service, support customer-requested integrations, or meet legal obligations. This may include:

• Cloud hosting, storage, database, email, support, monitoring, and security providers.
• Payment, accounting, ecommerce, hotel-management, delivery, or other integration providers when your business enables those integrations.
• Authorized users within your business according to their roles and permissions.
• Professional advisers, regulators, law-enforcement bodies, or courts where required by law.
• A successor organization if BizPilot is involved in a merger, acquisition, restructuring, or sale of assets, subject to appropriate notice and safeguards.

Security and Storage

We use technical and organizational safeguards designed to protect personal and sensitive data, including encrypted transport over HTTPS, access controls, authentication, permission checks, audit trails, and protected local storage where supported by the device. No system can guarantee absolute security, so businesses should also manage staff access, device security, and account credentials carefully.

Data Retention and Deletion

We keep information for as long as needed to provide BizPilot POS, maintain business records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce agreements. Operational records such as orders, invoices, payments, stock movements, audit logs, and tax-related records may be retained where required for legitimate business or legal reasons.

You can request account or business-data deletion by contacting [email protected] or using the support form. We may need to verify your authority to act for the business before deleting data. Some information may be retained where required by law, security, fraud prevention, accounting, dispute-resolution, or regulatory obligations.

Your Choices and Rights

• You can choose whether to grant camera, microphone, and biometric permissions in your device settings.
• You can ask to access, correct, export, restrict, or delete personal information, subject to legal and business-record requirements.
• Business administrators can manage user access, roles, permissions, and staff records in BizPilot.
• You can contact support to raise privacy concerns or object to certain processing where applicable law allows.

International Processing

BizPilot and its service providers may process information in countries other than the country where you or your business are located. Where required, we use appropriate safeguards for cross-border data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and provide notice where required by law or where the change materially affects how BizPilot POS handles user data.